Accessibility Statement forShangri-La Cafe and Grill

This is an accessibility statement from Shangri-La Cafe and Grill. We are committed to ensuring digital accessibility for people with disabilities. We are also continually improving the user experience for everyone, and applying the relevant accessibility standards.

Measures to support accessibility

Shangri-La Cafe and Grill takes the following measures to ensure accessibility of Shangri-La Cafe and Grill:

• Integrate accessibility into our procurement practices.
• Regularly review the website using accessibility tools
• Include accessibility as part of our organizational values.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Shangri-La Cafe and Grill is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Additional accessibility considerations

Although our goal is WCAG 2.1 Level AA conformance, we have also applied some Level AAA Success Criteria. Images of text have been eliminated as much as possible and are used only for decorative purposes. We aim to use semantic HTML, sufficient color contrast, and keyboard-accessible navigation to improve accessibility for all users.

Feedback

We welcome your feedback on the accessibility of Shangri-La Cafe and Grill. Please let us know if you encounter accessibility barriers on Shangri-La Cafe and Grill:

We try to respond to feedback within 2 business days.

Compatibility with browsers and assistive technology

Shangri-La Cafe and Grill is designed to be compatible with the following assistive technologies:

• Modern web browsers (Chrome, Firefox, Safari, Edge) with screen readers such as NVDA or JAWS on Windows
• Safari with VoiceOver on macOS and iOS

Shangri-La Cafe and Grill is not compatible with:

• Browsers and operating systems older than three major versions
• Internet Explorer

Technical specifications

Accessibility of Shangri-La Cafe and Grill relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

• HTML
• WAI-ARIA
• CSS
• JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and alternatives

Despite our best efforts to ensure accessibility of Shangri-La Cafe and Grill, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for Shangri-La Cafe and Grill:

1. Third-party embedded content (online ordering, maps, social media): Some third-party content may not fully meet WCAG 2.1 Level AA accessibility requirements because these features are provided by external vendors and are not fully under our control. We select vendors with accessibility in mind and encourage continued improvements to their platforms. If you experience difficulty, please contact us by email or phone and we will provide assistance or an alternative.

Assessment approach

Shangri-La Cafe and Grill assessed the accessibility of Shangri-La Cafe and Grill by the following approaches:

• Self-evaluation
• Accessibility was evaluated using automated testing tools and manual review.

Formal complaints

If you are not satisfied with our response, please contact us using the details above and we will make every reasonable effort to resolve the issue.

Formal approval of this accessibility statement

This Accessibility Statement is approved by: